Frequently Asked Questions

Everything you need to know about your Santinni experience.

How do I determine my size at Santinni?

We provide a comprehensive size guide on every product page. If you are between sizes, we generally recommend sizing up for our tailored pieces to ensure the perfect fit.

What is your shipping policy?

We offer standard and expedited shipping worldwide. Orders are typically processed within 1-2 business days, and you will receive a tracking number via email once your package departs our warehouse.

Can I return or exchange an item?

Yes, we offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please visit our Returns Portal to start your request.

What materials are used in Santinni garments?

We prioritize high-quality, sustainable fabrics including organic cotton, premium linen, and recycled polyester to ensure both luxury feel and long-lasting durability.

How should I care for my Santinni pieces?

To maintain the quality of your garments, we recommend following the specific care instructions on the inner label. Most of our delicate items benefit from cold hand-washing or professional dry cleaning.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.